We're honored to live and work in the community we serve.


Providing local expertise and the power of choice is the Brightway difference.

Providing our customers with high levels of service.

Jim Pihl
Jim Pihl Agency Owner

Born and raised in Jacksonville, Florida, Jim Pihl got his start in the insurance business after graduating from Nease High School in Ponte Vedra. After spending a few years learning the business, he opened his own insurance agency in 2003. Two years later, he merged his agency with Brightway Insurance and proudly became the second Brightway office in the system.

  • Jim Pihl
    Jim Pihl Agency Owner

    Born and raised in Jacksonville, Florida, Jim Pihl got his start in the insurance business after graduating from Nease High School in Ponte Vedra. After spending a few years learning the business, he opened his own insurance agency in 2003. Two years later, he merged his agency with Brightway Insurance and proudly became the second Brightway office in the system.

    Jim Pihl Agency Owner
    Jim Pihl
    Jim Pihl Agency Owner

    Born and raised in Jacksonville, Florida, Jim Pihl got his start in the insurance business after graduating from Nease High School in Ponte Vedra. After spending a few years learning the business, he opened his own insurance agency in 2003. Two years later, he merged his agency with Brightway Insurance and proudly became the second Brightway office in the system.

  • Josh  Hicks
    Josh Hicks Insurance Specialist

    Josh is proud to rank as one of the top Insurance Agents in Jacksonville. He's been a Jacksonville resident for more than 10 years, and has been with Brightway for just as long. He is a graduate of Lone Star College. A sports fanatic at heart, Josh’s favorite part of being a Brightway Insurance Agent is working with his teammates.

    Josh Hicks Insurance Specialist
    Josh  Hicks
    Josh Hicks Insurance Specialist

    Josh is proud to rank as one of the top Insurance Agents in Jacksonville. He's been a Jacksonville resident for more than 10 years, and has been with Brightway for just as long. He is a graduate of Lone Star College. A sports fanatic at heart, Josh’s favorite part of being a Brightway Insurance Agent is working with his teammates.

  • Michele Mcilmurray
    Michele Mcilmurray Licensed Insurance Agent
    Michele Mcilmurray Licensed Insurance Agent
    Michele Mcilmurray
    Michele Mcilmurray Licensed Insurance Agent

Yellow Sun Shine Our reputation says it all.


  • Brightway Insurance Mandarin is great! Always helpful, informed and willing to go the extra mile to get me the most effective coverage at the best value... very professional and patient and willing to answer questions... and always keeps their promise to get back promptly to me when asked.

    John 

  • Jim and his team happen to be the best insurance professionals I have dealt with in my 70 years of being a consumer! 

    Jake R.

Yellow Sun Shine More choice. More convenience. More confidence.


Yellow Sun Shine Visit us today.


Give us a Call

904-262-2886

Our Office

3003 Claire Lane Suite 401
Jacksonville, FL 32223

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Hours of Operation

Monday: 8:30 a.m. to 5 p.m.
Tuesday: 8:30 a.m. to 5 p.m.
Wednesday: 8:30 a.m. to 5 p.m.
Thursday: 8:30 a.m. to 5 p.m.
Friday: 8:30 a.m. to 5 p.m.
Saturday: Closed
Sunday: Closed

Let us find the right insurance for you.


Reach out and we’ll get back to you with a custom policy that fits your unique situation.

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