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JACKSONVILLE, FLA. — Congratulations to Employee of the Month for December 2021, Brandi Cox!
Cox is a Customer Service Representative at Brightway. In this role, she answers calls from customers and assists them with service needed on their policies. She has been with the company since March 2021.
During a virtual ceremony to recognize Cox, Customer Service Team Lead, Ashlee Lester, said: “Whether it’s her calling an agent’s office with a customer, or an agent is calling into Home Office needing help, she is always extremely pleasant, helpful and thorough. You take ownership and provide excellent and compassionate service. Thank you for delivering excellent customer service, listening, and acting on problems!”
Brightway launched the Employee of the Month program in 2020 to give frequent recognition to employees who do fantastic work. The program recognizes three employees every month.
Honorees for the distinction receive a gift and a “thank you” message from Brightway’s Executive Leadership. They also are considered for Employee of the Quarter.
About Brightway Insurance
Founded in 2008, Brightway has since grown to 318 locations across 29 states serving customers in all 50 states. In 2021, the Jacksonville Business Journal named the company one of the Best Places to Work and one of the Fastest Growing Companies in Northeast Florida for the past 13 years. Brightway also landed on the Inc. 5000 list for the 10th time in 2021. At Home Office, Brightway employees focus on delivering all-encompassing business support that empowers agents to sell more.
Brightway employees enjoy:
Most importantly, they enjoy a family based culture of inclusiveness where they can build positive, supportive relationships with co-workers, customers and agents.
Learn more about open positions at Brightway and starting a career with the company at Brightway.com/careers.