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JACKSONVILLE, FLA. — Congratulations to Employee of the Month for August 2021, Rob Billups!
Billups is a Customer Service Representative II at Brightway. In this role, he answers calls from customers and assists them with service needed on their policies. He has been with the company nearly four years and continues to be the best he can be, day in and day out.
During a virtual ceremony to recognize Billups, Service Center Team Lead, Jacob Stone, said: “Rob is a star employee because he’s patient with customers, he works to make sure issues are resolved and Agents enjoy working with him – so much so that he’s received numerous kudos from them recently.”
Brightway launched the Employee of the Month program in 2020 to give frequent recognition to employees who do fantastic work. The program recognizes two to three employees every month.
Honorees for the distinction receive a gift and a “thank you” message from Brightway’s Executive Leadership. They also move on to be considered for Employee of the Quarter.
Brightway was named one of the 2021 Best Places to Work on the First Coast by the Jacksonville Business Journal. It is a national property/casualty distribution company that sells through a network of franchises and independent agents throughout the U.S. The company is among the largest Personal Lines agencies in the country and has been recognized as a Franchise 500 company by Entrepreneur eight times.
About Brightway Insurance
Founded in 2008, Brightway has since grown to 315 locations across 25 states serving customers in all 50 states. In 2021, the Jacksonville Business Journal named the company one of the Best Places to Work and one of the Fastest Growing Companies in Northeast Florida for the past 13 years. Brightway also landed on the Inc. 5000 list for the 10th time in 2021. At Home Office, Brightway employees focus on delivering all-encompassing business support that empowers agents to sell more.
Brightway employees enjoy:
Most importantly, they enjoy a family based culture of inclusiveness where they can build positive, supportive relationships with co-workers, customers and agents.
Learn more about open positions at Brightway and starting a career with the company at Brightway.com/careers.